Effective Date: October 2023
Welcome to chattanoogatickets.org (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to your information. By using our Site, you agree to the practices described herein.
When you purchase tickets, create an account, or contact us, you voluntarily provide personal details such as your name, email address, and payment information. We do not store your credit card details directly; a secure third-party payment processor handles payment data.
We may gather data about your interactions with the Site, including IP address, browser type, access times, pages viewed, and device information. Cookies and similar technologies help us analyze website usage and improve your experience.
Your information helps us process ticket purchases, manage accounts, and respond to inquiries. Certain third-party ticket sellers may access some of your details to facilitate transactions.
With your consent, we may send promotional emails or texts about upcoming events or special offers. You can opt out at any time by following the unsubscribe instructions in our communications.
We may share your data with trusted partners for order fulfillment, marketing, or legal compliance. These entities are bound by confidentiality agreements and only use your information for specified purposes.
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. You may request the deletion of your data at any time.
Our Site uses cookies for essential functions, analytics, personalization, and advertising. You can manage your cookie preferences through your browser settings or opt out of targeted advertising via third-party tools.
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, so we cannot guarantee absolute security.
This Site is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with data, please contact us.
You have rights regarding your personal data, including access, correction, deletion, and opting out of marketing communications. To exercise these rights, please contact us via email or our privacy request form. We will respond within the timeframes required by law.
We may disclose your information to law enforcement or legal authorities if required by law or to protect our rights. In case of corporate restructuring, your data may be transferred as part of the transaction.
We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top and, where appropriate, notify you via the Site or email. Continued use of the Site indicates acceptance of any changes.
If you have questions, requests, or complaints regarding your privacy or this policy, please contact us through our provided contact channels on the Site. We are committed to addressing your concerns promptly.